Privacy Policy

Privacy Policy

Introduction

At https://dog-wash-wodonga.thebestlocalpro.com (referred to as “Dog Wash Wodonga,” “we,” or “our”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Dog Wash Wodonga’s online presence, including:

Please note that this policy does not extend to third-party services or platforms accessed through links or integrations on our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy is designed to guide you on the following actions:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this statement.
  3. Engaging with us through newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several categories of personal data, which include:

  • Account Information: Details required to set up and manage your account, such as your name, email address, and password.
  • Payment Information: Data needed for processing payments, like cardholder name, card number, expiration date, and CVV.
  • Financial Information: Your financial records may be stored for accounting and auditing purposes, including bank account details (if used for direct payments).
  • Purchase Information: Details about your transactions with us, including products or services purchased, quantities, and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our products and services.
  • Social Media Information: If you choose to connect with us through social media platforms, we may collect data from those accounts (with your consent).
  • Product Information: Details about the products you show interest in, including preferences and customization options.

We obtain this information through various methods: user input forms, account registration, order processing, analytics tools, and automated technologies within our applications. Additionally, third parties may share personal data with us, but they are bound by their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preference: They remember your preferences, such as language or location settings.
  • Analytics: Used to analyze website traffic and improve our services.

You can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

Dog Wash Wodonga retains personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met, we securely delete or anonymize your data. This process helps ensure that your information is not retained beyond its intended use.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or to file appeals/complaints regarding data handling, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any queries related to privacy, data requests, or complaints, please reach out to us:

  • Email: [email protected]
  • Address (for written correspondence): Dog Wash Wodonga, [Street Address], [City], [State/Province], [Postal Code]